Child, elder, and pet back-up care


Your spouse is out of town for work. You have to work late on a project. And your sitter just bailed on you. Now what do you do? Well, if you’re a Lenovo employee, you call Bright Horizons. They’ll find a fully vetted, background-checked caregiver to tend to the kids until you get home. They can even help with elder and pet care too.


Your family is your top priority. And as hard as you work to plan for their needs, sometimes those plans fall through. The babysitter gets sick. Or you can’t make it to your regular day care center. Bright Horizons is there when you can’t be.


  • Available 24/7 to all U.S. employees
  • Back-up short-term and emergency child, elder, and pet care
  • Resources for finding ongoing care
  • Discounts at participating child care centers

Did you know?

Back-up care

With Bright Horizons, you have access to caregivers at your home, at a Bright Horizons facility, or at another care center (depending on need and availability). Pet care services include walkers, sitters, overnight boarding, and drop-in care for cats and dogs. You also have access to their comprehensive database and background checks. You can find babysitters, nannies, elder care resources, pet sitters, dog walkers, and more.

To access back-up care, click “Register and Reserve” on the home page.
Username = Lenovo
Password = Backup4you

Virtual tutoring

You can also get personalized virtual tutoring support for your child or teenager through your back-up care benefit. Your student can connect with an experienced tutor who can support their specific learning goals in 300+ subjects.


  • Receive four hours of tutoring for each back-up care use
  • Schedule tutoring in one-hour increments through the back-up care site
  • Available for your dependents ages 5–18

Find a sitter, nanny, tutor, or pet care.


Bright Horizons

Website »
Username = Lenovo
Password = Backup4you