Family and pet care


You’ve got responsibilities. Whether it’s a child, an adult, or a fur baby, if you’re responsible for providing care, you know how important it is to have a great support system. As a Lenovo employee, you have access to quality caregivers, tutors, sitters, and housekeepers through Bright Horizons — for the humans and pets who depend on you.


No one can do it all — especially not alone. Lenovo provides support to help you keep things moving at home and at work.


  • Available 24/7 to all U.S. employees
  • A total of 15 days per year of short-term and emergency back-up child, adult, and elder care and 10 days per year for pet care
  • Free access to an in-home care and services database and elder-care tools and resources platform
  • Discounts on nanny placement services, preferred day care facilities, tutoring, STEM programs, summer camps, and small-group classes for school-age children (including Varsity Tutors, Sylvan Learning, Code Ninjas, and more)

Did you know?

You’ve got tons of support from Lenovo. Here’s some more information on the caregiving benefits offered.

Enhanced family care support

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You can use Bright Horizons Enhanced Family Supports to connect with more regular and long-term care options. Services include:

  • A free Sittercity account that gives you access to a huge database of in-home care and services, including babysitters, pet care providers, and housekeepers.
  • Special VIP discounts and preferred enrollment when choosing a Bright Horizons child-care center for your regular ongoing care.
  • Free access to the Years Ahead platform, which connects you with elder-care tools and resources.

Learn more by checking out the Bright Horizons Enhanced Family Supports FAQ.

Back-up care

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Need to be away from home and your sitter just bailed? Did your mom break her leg and does she need some in-home care when you can’t be there? Regardless of the reason, that’s a caregiving emergency. With Bright Horizons, you don’t have to cancel your plans. Back-up care provides access to caregivers at your home, at a Bright Horizons facility, or at another care center (depending on need and availability). Pet care services include walkers, sitters, overnight boarding, and drop-in care for cats and dogs.

As a Lenovo employee, you get up to 15 back-up care days per year for child, adult, and elder care. If you need care for a pet, you’re entitled to 10 days per year, to use on Rover. For more information, see the Pet Care FAQ.

To access back-up care, click “Register and Reserve” on the homepage.
Username = Lenovo
Password = Backup4you

Pro tip: Be sure to sign up for back-up care before you need it. That way, your account will be ready to use in the event of a caregiving emergency.


Virtual tutoring

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If you’re having trouble with homework, there’s no need for you or your child to struggle. You can also get personalized virtual tutoring support for your child or teenager through your back-up care benefit. Your student can connect with an experienced tutor who can support their specific learning goals in 300+ subjects.


  • Receive four hours of tutoring for each back-up care use
  • Schedule tutoring in one-hour increments through the back-up care site
  • Available for your dependents ages 5–18

Find a sitter, nanny, tutor, or pet care.

Discounted school vacation camps.


Bright Horizons

Username = Lenovo
Password = Backup4you